Booking Appointments


How to book an appointment

If you are experiencing severe chest pain or breathing difficulties please dial 999 immediately.

Book an appointment by using the NHS Wales App.  Details are below.

Urgent Appointments

Please telephone the practice before 10.30am if you have a problem which you feel is urgent and you need an appointment on the same day.  The receptionists will request details of the nature of your illness to ensure you are directed to the most appropriate professional service.  Please note that these urgent appointments are for problems which cannot wait for an appointment on another day and only the presenting problem will be dealt with. We are grateful to patients for not abusing the urgent appointment system. 

Routine Appointments

The practice operates a booked appointments system and a patient’s preference of doctor is accommodated where possible. Appointments are now available to be booked a week in advance.  Appointments can be booked by telephoning or visiting the surgery.  You can also book appointments via the NHS Wales App.  Details of how to access the service are below. 

Home Visits

If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10.30am. The doctor may phone you beforehand to find out more about the problem. The decision to visit is at the discretion of the doctor. We do not normally visit children at home as we believe that we can assess their health more safely at the surgery. Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.

Text messaging service

Two way text messaging service is a new service offering patients the option of receiving an appointment text reminder.  Patients can also cancel appointments by text message.  To use this service , please ensure the practice has an up to date mobile telephone number.

Use NHS Wales App

NHS Wales App

Online appointments system and repeat prescriptions

We are now live on the NHS Wales App which will replace My Health Online. To ensure continuity of services download the App today or use the desktop web version available. Find out more at NHS Wales App sign up. Additional Support at NHS Wales login help.


Scan the QR Code below to get started with the NHS Wales App

Setting up your NHS Login
  • Before you start, you will need your own individual email address, as your email address acts as your unique identifier for pairing your NHS login account to the NHS Wales App, and a phone number.
  • A 6-digit security code will be sent to your email. You will be asked to enter this code to verify your email address and continue.
  • Next, you will be asked to give your mobile phone number. Another 6-digit security code will be sent by text message to your mobile phone. A security code will be sent to your mobile phone every time you log in, unless you select "remember this device and stop sending security codes".
  • The NHS account and login are not managed by the NHS Wales App.
  • As the service is available across the UK, it is not currently available in Welsh.

Once you've created an account you will be able to use the NHS Wales App to;

  • Book and cancel appointments
  • Request repeat prescriptions
  • Update personal information
In case of Emergency
  • Please do not use the NHS Wales App for contacting your GP in an emergency.
  • In the case of life threatening emergencies, please ring 999.
  • In other cases please call the surgery direct.