Booking Appointments

 

How to book an appointment

If you are experiencing severe chest pain or breathing difficulties please dial 999 immediately.

Book an appointment by phone or by using the My Health Online Service.  Details are below. 

Urgent Appointments

Please telephone the practice before 10.30am if you have a problem which you feel is urgent and you need an appointment on the same day.  The receptionists will request details of the nature of your illness to ensure you are directed to the most appropriate professional service.  Please note that these urgent appointments are for problems which cannot wait for an appointment on another day and only the presenting problem will be dealt with. We are grateful to patients for not abusing the urgent appointment system. 

Routine Appointments

The practice operates a booked appointments system and a patient’s preference of doctor is accommodated where possible. Appointments are now available to be booked a month in advance.  Appointments can be booked by telephoning or visiting the surgery.  You can also book appointments via My Health Online.  Details of how to access the service are below. 

Home Visits

If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10.30am. The doctor may phone you beforehand to find out more about the problem. The decision to visit is at the discretion of the doctor. We do not normally visit children at home as we believe that we can assess their health more safely at the surgery. Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.

Text messaging service

Two way text messaging service is a new service offering patients the option of receiving an appointment text reminder.  Patients can also cancel appointments by text message.  To use this service , please ensure the practice has an up to date mobile telephone number.

Use My Health Online

My Health Online

My Health Online

Online appointments system

Already registered for My Health Online? If you are, click here to book an appointment.

If you need to register for My Health Online and have completed the registration form given to you by us then click here to register with the service.

My Health Online is a service provided in collaboration with NHS Wales.

Before being able to create an account you must first either call in and get a registration letter from us at our centre, or alternatively you can download the registration form here and fill it in prior to attending.

In case of Emergency
  • Please do not use My Health Online for contacting your GP in an emergency.
  • In the case of life threatening emergencies, please ring 999.
  • In other cases please call the surgery direct.

Once you’ve created an account you will be able to use My Health Online to;

  • Book and cancel appointments
  • Request repeat prescriptions
  • Update personal information

As part of the registration process you will be asked to prove your identity. This is one of the measures in place to protect the information that we hold about you. Full details about how to register are available from our practice. Please ask for further details.